Paramount Residential Mortgage Group, Inc.
California Consumer Privacy Disclosure
Last Updated: July 14th 2021
This California Consumer Privacy Disclosure (this “Disclosure”) supplements the Online Privacy Notice (the “Notice”) of Paramount Residential Mortgage Group, Inc. and its affiliates (collectively, “PRMG”) and applies solely to California consumers.
This Disclosure does not apply to personal information collected, processed, sold, or disclosed pursuant to the federal Gramm-Leach-Bliley Act (the “GLBA”) and its implementing regulations, or the California Financial Information Privacy Act.
We adopt this Disclosure to comply with the California Consumer Privacy Act of 2018 and its implementing regulations (collectively, the “CCPA”). Any terms defined in the CCPA have the same meaning when used in this Disclosure.
No Sale of Personal Information
In the previous twelve (12) months we have not sold any personal information of consumers (including personal information of consumers under 16 years of age).
Categories of Personal Information We Collect, or Disclose for a Business Purpose
In the previous twelve (12) months we have collected the following categories (established by the CCPA) of personal information from consumers. The table also shows the categories of personal information we have disclosed for a business purpose in the previous twelve (12) months.
Category |
Examples |
Collected |
Disclosed |
Identifiers |
A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, social security number, driver’s license number, passport number, or other similar identifiers |
Yes |
Yes |
Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)) |
A name, signature, social security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some personal information included in this category may overlap with other categories |
Yes |
Yes |
Protected classification characteristics under California or federal law |
Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex, sexual orientation, veteran or military status, genetic information |
Yes |
Yes |
Commercial information |
Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies |
No |
No |
Biometric information |
Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data |
No |
No |
Internet or other electronic network activity information |
Browsing history, search history, and information regarding a consumer’s interaction with an Internet Web site, application, or advertisement |
Yes |
Yes |
Geolocation data |
Physical location or movementsPhysical location or movements |
No |
No |
| Sensory data | Audio, electronic, visual, thermal, olfactory, or similar information | Yes | No | Professional or employment-related information | Current or past job history or performance evaluations | Yes | Yes |
| Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)) | Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records | No | No | Inferences drawn from other personal information | Profile reflecting a person's preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes | No | No |
Sources of Personal Information
We collect the personal information listed in the table above from the following categories of sources:
Directly from you or your authorizing agents (e.g., from forms you submit or communications you have with us)
Indirectly from you (e.g., from your visits to, and interactions on, our website)
Service providers, consumer data resellers, and other third parties (e.g., leads from Zillow)
Government entities, consumer reporting agencies, and credit reporting bureaus (e.g., the IRS)
Social networks (e.g., Facebook)
Public record sources (e.g., credit and property history information)
The Business Purposes for Which We Collect or Disclose Your Personal Information
The purposes for which we may collect or disclose your personal information include:
Perform financial services (e.g., reviewing and processing your transactions, loan servicing and processing, payment processing, auditing, or verifying your information)
Develop and improve products, services, and PRMG (e.g., through analytics, research, and IT services)
Conduct advertising and marketing services
To communicate with you, create and maintain your accounts, and provide customer services
To detect security incidents (e.g., prevent, identify, and protect against fraud and criminal activity)
To comply with and enforce legal requirements (e.g., respond to court orders and legal investigations)
The Categories of Third Parties with Whom We Disclose Your Personal Information
Below is a list of entities to whom we may disclose your personal information:
Service providers and vendors who provide services such as processing and closing loan transactions, loan servicing and processing, payment processing, customer service, auditing, marketing services, security services, IT services, and data analytics
Affiliates and marketing partners
Government, law enforcement, and judicial entities as required
Right to Know Your Personal Information
You may request, twice in a twelve (12) month period, the following information covering the twelve (12) months preceding your request:
The specific pieces of personal information we have collected about you
The categories of personal information we have collected about you
The categories of sources from which your personal information was collected
The categories of personal information that we sold or disclosed for a business purpose
The categories of third parties to whom your personal information was sold or disclosed for a business purpose
The business or commercial purpose for collecting or selling personal information
Please see below for more information on how to make a request.
Right to Request Deletion of Your Personal Information
You have the right to request that we delete certain personal information we have collected from you, subject to certain exceptions. Please feel free to contact us, using the contact information below, to discuss (i) when we are not required to delete your personal information and (ii) how to make a deletion request.
How to Make a Privacy Related Request
There are four (4) different ways you can submit a privacy request to PRMG. In your request please include (i) that you are making a privacy request under the CCPA, and (ii) your contact information so that we can respond.
1. Call the following toll-free number, 888-365-4989 (you may be asked to leave a message)
2. Mail a written request to the address in the “Contacting Us” section below
3. Use the following link (CCPA Privacy Information Requests), enter the requested contact information, and the form
4. Email Privacy@PRMG.net
Once we receive your request, we will contact you to verify and review your privacy request.
Verifying Requests
To help protect your privacy and maintain security, we will ask for information (e.g., transaction or contact information) to verify your identity before complying with your privacy related request. Please note, we may not be able to honor your privacy related request in some instances (e.g., when an exception applies or when we cannot verify your identity).
Authorized Agents
For an authorized agent to submit a request on behalf of a consumer, you will be asked to provide an authorization form signed by the consumer.
No Discrimination
We will not discriminate against any consumer for exercising their rights under the CCPA.
Updates to this Disclosure
This Disclosure will be updated periodically and without prior notice. We will post a notice on our website to notify you of any significant changes to this Disclosure or our privacy practices. This version is effective as of the Last Updated date above.
Contacting Us
If you have any questions regarding this Disclosure, please contact us using the information below:
Email: Privacy@prmg.net
Mail: Paramount Residential Mortgage Group, Inc.
Attn: Privacy Team
1265 Corona Pointe Court, Suite 301
Corona, CA 92879
United States
Phone: 888-365-4989
Website: CCPA Privacy Information Request
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